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Privacy Statement
Cheeky Nutrition (KPG Trading Limited) Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cheekynutrition.co.uk (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers/paypal information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- We use Woo Commerce (Automattic Inc.) to power our online store – you can read more about how Woo Commerce uses your Personal Information here: https://automattic.com/privacy/.
- Mailchimp (The Rocket Science Group, LLC) to manage email marketing lists and to send marketing emails to you. You can read Mailchimps privacy policy at https://mailchimp.com/legal/privacy/.
- We share your information with James and James Fulfilment for the fulfilment of orders. You can read James and James Fulfilment’s privacy policy here https://www.ecommercefulfilment.com/en/privacy/.
- We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to any lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
- Facebook – https://www.facebook.com/settings/?tab=ads
- Google – https://www.google.com/settings/ads/anonymous
- Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
| Cookie(s) | Name(s) | Purpose |
| Woo Commerce | woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_ | The first two cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. |
| Tawk.to | TawkConnectionTime, Tawk_57ea316cff00b01eac83b55e, __tawkuuid | Third party cookie that remembers you so that we can link chat conversations together to provide a better service. |
| MailChimp | mailchimp.cart.current_email, mailchimp_user_email, mailchimp_landing_site | To keep track of newsletter sign up, Mailchimp utilises cookies to store information captured from user input. |
| Stripe | __stripe_mid, __stripe_sid, checkout-live-session | We use Stripe as our payment gateway. A number of cookies are used when a customer purchases from our store. For more information see Stripe’s Cookies and Similar Technologies pages. |
| Cookie Consent | catAccCookies | This cookie is used to remember a user’s choice about cookies on the Cheeky Nutrition website. This cookie is set to value of ‘True’ when the "continue" button in the footer banner is clicked. |
| Google Analytics | _ga, _gat, _gid | These cookies collect anonymous information about visitors to our website. This helps us to improve the content on our website. |
| Cloudflare | __cfduid | Cookie associated with sites using CloudFlare, used to speed up page load times. It does not contain any user identification information. |
| Cloudflare | _biz_flagsA, _biz_nA, _biz_pendingA, _biz_uid | Cookies are used to remember users’ settings as well as for authentication and analytics. |
| Cloudflare | optimizelyBuckets, optimizelySegments, optimizelyEndUserId | Cookie set by the Optimizely website optimisation plaftform, to ensure the user gets a consistent experience |
| Wordpress | wordpress_test_cookie | Cookie set to check whether your web browser is set to allow, or reject cookies. |
| Facebook Pixel | This Cookie is placed by Facebook. It enables Metia to measure, optimize and build audiences for advertising campaigns served on Facebook. | |
| Paypal | Paypal | We use Paypal as our payment gateway. A number of cokies are used when a customer purchases from our store. For more information please see Paypals Cookies Policy. |
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Address: Cheeky Nutrition, 18 Soho Square, Soho, London W1D 3QL, United Kingdom.